Privacy Policy

PRIVACY POLICY

Stair Crazy Ltd (“We”) are committed to protecting and respecting your privacy.
This policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Unit 4-5, Ashton Road, Golborne, Warrington, WA3 3UL.

 

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you: Information that you provide by filling in forms on our site www.staircrazy.co.uk or by providing over social media platforms. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

If you contact us, we may keep a record of that correspondence this includes emails and telephone recordings.

We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.

 

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
– To estimate our audience size and usage pattern.
– To store information about your preferences, and so allow us to customise our site according to your individual interests.
– To speed up your searches.
– To recognise you when you return to our site.
– You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. – Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

We may also use cookies to track 3rd party advertising that directs uses to our site. To do this we use pixels, or transparent GIF files, to help manage online advertising. These files enable a unique cookie on your Web browser to be recognised, which in turn enables us to learn which advertisements bring users to our website. With both cookies and Spotlight technology, the information that we collect and share is anonymous and not personally identifiable. It does not contain your name, address, telephone number, or email address.For more information including information about how to opt out of these technologies, go to, http://www.google.com/intl/en/privacy/privacy-policy.html.

To opt out of the this advertising service go to, http://www.google.com/privacy/ads

 

WHERE WE STORE YOUR PERSONAL DATA 

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

 

USES MADE OF THE INFORMATION 

We use information held about you in the following ways:
– To ensure that content from our site is presented in the most effective manner for you and for your computer.
– To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
– To carry out our obligations arising from any contracts entered into between you and us.
– To allow you to participate in interactive features of our service, when you choose to do so.
– To notify you about changes to our service.
– We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by [post or telephone].

SHARING OF INFORMATION

We do not share information with third parties.

 

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Stair Crazy, Unit 4-5, Ashton Road, Golborne, Warrington, WA3 3UL.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

 

ACCESS TO INFORMATION 

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

 

CHANGES TO OUR PRIVACY POLICY 

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Terms of Use

This disclaimer details our obligations to you regarding our Website – www.staircrazy.co.uk. Please read this disclaimer in full before you use this Website. Using the Website implies that you accept the terms of this disclaimer. We do occasionally update this disclaimer so please refer back to them in the future.

1. Use of website

a. You are permitted to use our website for your own purposes and to print and download material from this Website provided that you do not modify any content without our consent. Material on this website must not be republished online or offline without our permission.
b. The copyright and other intellectual property rights in all material on this Website is owned by Stair Crazy or by agreement and must not be reproduced without our prior consent.
c. Subject to paragraph 1a, no part of this Website may be reproduced without our prior written permission.

2. Visitor Conduct

a. With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this Website shall be considered non-proprietary and not confidential. Unless you advise to the contrary we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.
b. When using this website you shall not post or send to or from this Website any material for which you have not obtained all necessary consents, is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

3. Site Uptime

a. We take all reasonable steps to ensure that this Website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server and, other technical issues. Therefore we will not be liable if this website is unavailable at any time.

4. Eternal Website Links

a. Any links to third party websites located on this Website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
b. If you would like to link to this Website, you may only do so on the basis that you link to, but do not replicate, any page on this Website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
c. If you choose to link to our website in breach of Paragraph 4.2 you shall fully indemnify us for any loss or damage suffered as a result of your actions.

5. Exclusion of liability

a. We take all reasonable steps to ensure that the information on this Website is correct. However, we do not guarantee the correctness or completeness of material on this Website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this Website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.

6. Law and jurisdiction

This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.

7. Social Media Terms & Conditions

Any competition run on Stair Crazy's ‘Stair.Crazy’ social media platforms (Instagram for example) is open to all UK residents over the age of 18 unless otherwise specified. Proof of identity and age may be required. The judge’s decision is final and no correspondence will be entered into. Failure to acknowledge their prize winning within the allotted period of time will result in a re-draw from all entries received by that day. Your personal details will at all times be kept confidential and in accordance with the Data Protection Act 1998.